Privacy Policy
Introduction
We appreciate the confidence you invest in us and understand how crucial secure transactions and information privacy are. Using the Martin Smith website, www.martin-smith.in, may collect, use, distribute, safeguard, or otherwise treat your personal information in accordance with this privacy statement. Please be aware that we do not offer any products or services under this Platform outside of India, even though you might be able to explore some areas of the Platform without registering with us. Your personal information may be processed and kept in India, which may have different data protection legislation than the nation in which you are now based. You expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions by visiting this Platform, providing your information, or using any product or service made available on the Platform. You also expressly agree to be governed by the laws of India, including but not limited to the laws governing data protection and privacy. Please refrain from using or accessing our Platform if you disagree.
Use
In order to fulfill your request for services, we use personal information. You will have the option to reject any use of your personal information for marketing purposes if we do so. We use your personal information to help sellers and business partners process and complete orders, improve customer experience, settle disputes, troubleshoot issues, support safe service practices, collect money, gauge consumer interest in our goods and services, inform you about online and offline offers, goods, and updates, cater to your preferences, detect and protect us against error, fraud, and other criminal activity, and uphold our terms. We will request your consent before gaining access to your text messages (SMS), instant messages, contacts in your address book, camera, photo gallery, location, and device data: (i) to send promotional material pertaining to your orders or other goods and services. (ii) improve your platform experience and give you access to the goods and services that vendors, affiliates, partners, or lending partners are making available on the platform. You are aware that if permission is not given to us, it can affect your access to these products and services. We gather and analyze demographic and profile information about users' activities on our Platform as part of our ongoing efforts to enhance our product and service offerings. In order to run our Platform and to discover issues with our server, we recognize you and utilize your IP address. Additionally, your IP address is used to identify you and compile general demographic data about you. On occasion, we may invite you to participate in surveys run by us or a separate market research firm. These surveys might ask you for personal information like your name, contact information, gender, date of birth, demographic data (like your zip code, age, or income level), and other characteristics like your interests, information about your home or lifestyle, your shopping habits or past preferences, among other things.
Sharing
To give you access to the services and products offered by Martin Smith Group entities, our other corporate entities, and affiliates, such as the deferred payment options offered by phonepe gateway we may share your personal information internally. Unless you specifically opt out, these organizations and their affiliates may market to you as a result of such sharing. We might give third parties access to personal data. It may be necessary for us to make this disclosure in order to give you access to the services and goods we offer, to meet our legal obligations, to enforce our user agreement, to carry out our marketing and advertising efforts, and to prevent, detect, mitigate, and look into fraudulent or illegal activities involving our services. If obliged to do so by law, or if we have a good-faith belief that disclosing the information is reasonably necessary to response to subpoenas, court orders, or other legal process, we may disclose personal and sensitive personal information to government agencies or other authorized law enforcement organizations. In the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public, we may disclose personal information to law enforcement offices, third party rights owners, or others.
Links to Other Sites
Our platform contains links to other websites that may track your personal data. The linked websites' content and privacy policies are not the responsibility of Martin Smith.
Changes to This Privacy Policy
Please review our Privacy Policy frequently for updates. In order to reflect changes to our information practices, we may amend this privacy statement. When obliged to do so by applicable law, we will notify you of important changes by posting the date our Privacy Policy was last amended, posting a notice on our platform, or sending you an email.
Contact Us
You can reach our customer support team to address any of your queries or complaints related to product and services by writing to mezzoventures@gmail.com or calling us at +91 9482063833. Our support hours are Mon - Sat (9:00 - 18:00).
If you have any further questions or concerns, feel free to reach out to us.
We appreciate the confidence you invest in us and understand how crucial secure transactions and information privacy are. Using the Martin Smith website, www.martin-smith.in, may collect, use, distribute, safeguard, or otherwise treat your personal information in accordance with this privacy statement. Please be aware that we do not offer any products or services under this Platform outside of India, even though you might be able to explore some areas of the Platform without registering with us. Your personal information may be processed and kept in India, which may have different data protection legislation than the nation in which you are now based. You expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions by visiting this Platform, providing your information, or using any product or service made available on the Platform. You also expressly agree to be governed by the laws of India, including but not limited to the laws governing data protection and privacy. Please refrain from using or accessing our Platform if you disagree.
Use
In order to fulfill your request for services, we use personal information. You will have the option to reject any use of your personal information for marketing purposes if we do so. We use your personal information to help sellers and business partners process and complete orders, improve customer experience, settle disputes, troubleshoot issues, support safe service practices, collect money, gauge consumer interest in our goods and services, inform you about online and offline offers, goods, and updates, cater to your preferences, detect and protect us against error, fraud, and other criminal activity, and uphold our terms. We will request your consent before gaining access to your text messages (SMS), instant messages, contacts in your address book, camera, photo gallery, location, and device data: (i) to send promotional material pertaining to your orders or other goods and services. (ii) improve your platform experience and give you access to the goods and services that vendors, affiliates, partners, or lending partners are making available on the platform. You are aware that if permission is not given to us, it can affect your access to these products and services. We gather and analyze demographic and profile information about users' activities on our Platform as part of our ongoing efforts to enhance our product and service offerings. In order to run our Platform and to discover issues with our server, we recognize you and utilize your IP address. Additionally, your IP address is used to identify you and compile general demographic data about you. On occasion, we may invite you to participate in surveys run by us or a separate market research firm. These surveys might ask you for personal information like your name, contact information, gender, date of birth, demographic data (like your zip code, age, or income level), and other characteristics like your interests, information about your home or lifestyle, your shopping habits or past preferences, among other things.
Sharing
To give you access to the services and products offered by Martin Smith Group entities, our other corporate entities, and affiliates, such as the deferred payment options offered by phonepe gateway we may share your personal information internally. Unless you specifically opt out, these organizations and their affiliates may market to you as a result of such sharing. We might give third parties access to personal data. It may be necessary for us to make this disclosure in order to give you access to the services and goods we offer, to meet our legal obligations, to enforce our user agreement, to carry out our marketing and advertising efforts, and to prevent, detect, mitigate, and look into fraudulent or illegal activities involving our services. If obliged to do so by law, or if we have a good-faith belief that disclosing the information is reasonably necessary to response to subpoenas, court orders, or other legal process, we may disclose personal and sensitive personal information to government agencies or other authorized law enforcement organizations. In the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public, we may disclose personal information to law enforcement offices, third party rights owners, or others.
Links to Other Sites
Our platform contains links to other websites that may track your personal data. The linked websites' content and privacy policies are not the responsibility of Martin Smith.
Changes to This Privacy Policy
Please review our Privacy Policy frequently for updates. In order to reflect changes to our information practices, we may amend this privacy statement. When obliged to do so by applicable law, we will notify you of important changes by posting the date our Privacy Policy was last amended, posting a notice on our platform, or sending you an email.
Contact Us
You can reach our customer support team to address any of your queries or complaints related to product and services by writing to mezzoventures@gmail.com or calling us at +91 9482063833. Our support hours are Mon - Sat (9:00 - 18:00).
If you have any further questions or concerns, feel free to reach out to us.