FAQs
GENERAL QUERIES
Is Cash On Delivery (COD) Available?
Yes! COD is available for all orders of serviceable pin-codes.
How To Place an Return / Exchange Request?
- Visit Return / Exchange option under support section on the website or click here to raise a return/exchange request for your order.
- Submit the required details as prompted.
- Follow the instructions and select the item(s) you would want to Return/Exchange.
How do I Cancel My Order?
If you wish to cancel your order, you can send an email to mezzoventures@gmail.com or call customer support at +91 9482063833
What Payment Methods do You Accept?
You can purchase on our website using a debit, credit card, net banking, UPI or wallets.
You can choose these payment methods at checkout.
How Long Will My Order Take to Arrive?
The order usually takes 2-5 working days to reach all the metros and tier-I cities, however, for some pin codes it might take a little more time. You can check the pin code serviceability and delivery timeline under product details page.
In case of delay please get in touch.
Email: mezzoventures@gmail.com
Contact Us:+91 9482063833
How Would I Know If My Order is Placed?
You will get a confirmation of the placed order on your registered Email ID and WhatsApp. Besides, we will further notify you once it is dispatched from our warehouse.
SHIPPING
What is the status of my order?
Once you have placed your order, we will send you a order confirmation via WhatsApp and Email .
Once your order is shipped we will send you another WhatsApp and Email along with the link to track your order Or to track your order please Click Here
Please note - Tracking starts only after your order is shipped
How Long Will My Order Take to Arrive?
The order usually takes 2-5 working days to reach all the metros and tier-I cities, however, for some pin codes it might take a little more time. In case of delay please get in touch
Email: mezzoventures@gmail.com
Contact Us: +91 9482063833
Do You Ship Outside India?
We currently do not ship outside India.
CANCELLATION, RETURN / EXCHANGE & REFUND
How do I Cancel My Order?
If you wish to cancel your order, you can send an email to mezzoventures@gmail.com or call customer support at +91 9482063833
What Should I Do If I Receive a Different Item From The One That I Have Ordered?
We try our best to deliver the right products within time, however, in a few rare cases if you receive a different/wrong product, we request you to email us a photograph of the different/wrong product on
Email: mezzoventures@gmail.com
Phone: +91 9482063833